Returns & Exchanges

At BURU, we want you to feel confident in every piece you wear; if your purchase isn't quite right, we offer a seamless return and exchange window within 14 days of delivery. Please ensure items are unworn, unwashed, and have all original designer tags attached to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method to generate a pre-paid shipping label, which will be sent directly to your email address.

• 3.
  Pack With Care

  Securely place your items in their original packaging or a sturdy mailer, ensuring the new shipping label is clearly visible on the outside.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed at our warehouse.